drive better results with automatic speech analysis
We have developed new ways of processing your customer phone call content. You no longer need massive investments to drive improvements in your call center or outbound activities. Most of our analysis tools don’t require conversion from audio to text. This makes it faster and more cost-efficient to improve customer service. Click on products to see what we got for you !
What is actually happening in telephone conversations, in moments of truth? No need to rely on guesswork or marginal sample listening any more. Let customer feedback boost your service development!